Shipping policy

Shipping Policy – Xenovial

At Xenovial, we are committed to providing fast and reliable shipping for every order.

Order Processing

• All orders are processed within 2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Estimated delivery time is 3–5 business days after processing.
• Delivery times are estimates and may vary due to courier delays, customs clearance, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping costs, if applicable, are displayed during checkout before payment.

Order Tracking

Once your order has been shipped, tracking details will be sent to your email.

Shipping Address

Customers are responsible for providing an accurate shipping address. Xenovial is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Contact Information

Store Name: Xenovial
Address: 208 High Holborn, London WC1V 7EP, UK
Phone: +44 2073418570